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The game tells me to download DirectX or Direct 3D

DirectX is a free and safe Microsoft program that optimizes your computer's audio and video capabilities. If you get an error regarding DirectX or Direct 3D please follow the steps below for the Windows version on your computer.


Windows Vista and Windows 7


1) First remove the program from your computer. To do this, go to the Start menu and open 'Control Panel'.
2) Choose 'Programs' and click on 'Programs and Features'.
3) A list of programs that are installed on your computer will appear. Scroll to find the game you wish to uninstall. Double click on the game (or click once and use 'Uninstall/Change' at the top) to uninstall it.





4) You can now download DirectX from the Microsoft website safely.
5) Follow the steps on your screen to install the latest version of DirectX on your computer, as it's required for most games. With this in mind, we strongly recommend you always install the latest version.
6) After you've installed DirectX you can download and reinstall the game via this website.

Windows 8, 8.1 and 10


It could be that there's a DirectX update and that you haven't restarted your computer yet. Please do so first. If this doesn't resolve the problem, please follow these steps to fix it:
1) First you need to remove the game from your computer by moving your cursor to the right-hand side of your screen to open the Search-box.
2) Type in 'Control Panel' and click in the search results in 'Control Panel'.
3) Choose 'Programs' and click on 'Programs and Features'.
4) A list of programs that are installed on your computer will appear. Scroll to find the game you wish to uninstall. Double click on the game (or click once and use 'Uninstall/Change' at the top) to uninstall it.



5) Then click here to download the game again and reinstall it.

If this doesn't resolve the problem, or if you already have the latest version of DirectX, then please click here to see how you can update your video card drivers.

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